FAQ's

Is your website secure?

Yes. DiscountHeatingOilPrices.com runs on a secure server with 128 bit encryption, making our server safe and sound for all of your credit card transactions.

Why was my credit card charged before the delivery was made?

When an order is placed for an exact amount; the charge is put through when you submit your order. When an order is placed for a fill we put a reserve on your card for an amount large enough to cover the gallons you may take. Once the delivery has been made and we know the exact amount the charge is put through and the reserve is removed.

When will you schedule my delivery?

All orders are scheduled for delivery with in two (2) business days. However, most deliveries will be made on the next business day; depending on the volume of deliveries in your area and any type of weather conditions that might affect safe travel. Discount Heating Oil Prices will get your delivery there safely and securely.

Do I have to be home at the time of delivery?

No. As long as all your equipment is working properly; the driver can make the delivery and leave you a metered receipt.

After I ordered my oil the price went down. Can I get the lower price?

Your price is set when you submit your order. We don’t increase your price when the cost of oil goes up after your order and we cannot go down either.

Why is my price higher than the lowest price quoted on your home page?

We have dealers in all parts of your state; dealers have different transportation charges and expenses related to the region of the state and the terminal they purchase their fuel from. These varied expenses from dealer to dealer make up the difference in price from area to area. Discount Heating Oil Prices control the margins that each dealer uses to set the price, assuring you the lowest price we can offer in your area. You may not get the lowest price in your state but you will get our lowest price in your particular area!